High Performance Teams

Course Description

Good teamwork is an unbeatable advantage. In a hospital emergency room. On the deck of a sail boat. Or in the trenches of business. But how do you turn talented individual players into a high-performing team?

Here's how Dale Carnegie Training® helps companies do it: We offer the methods to implement critical team processes, such as defining shared goals and clarifying individual responsibilities. We emphasize ways to communicate persuasively within and among teams. And we present tactics to foster productive meetings, resolve team conflicts, and win improved team results.

The training concentrates on how teams can maximize their effectiveness by defining expectations, establishing ground rules, and leveraging shared values. It stretches the capabilities of teams, giving them the confidence to generate new ideas and initiatives for the business.

Our clients call this the "Dale Carnegie Training® Difference." You'll see it in measurable gains for your company: heightened team productivity, greater cost effectiveness, and increased results on the bottom line.

Learn How To:

• Improve interpersonal relationships
• Determine a team's position on the "success curve"
• Clarify team goals
• Analyze the individual strengths of team members
• Define team values and ground rules
• Listen to others
• Ask good questions
• Leverage advantages of intra-team communications
• Convey information clearly
• Develop skills for sharing information
• Plan quality team presentations
• Capitalize on the value of collaboration
• Employ the rules that support team collaboration
• Tap the creative process to improve team decision-making
• Identify sources of team conflict
• Use a sequential method to resolve conflict
• Facilitate team processes
• Reward and recognize team behavior

Format
High Performance Teams consists of six sessions. (Times vary by location)