This series of interactive course sessions is for employees at all levels who want to build and maintain powerful and effective interpersonal business relationships.
Over 4 x 3 hour sessions participants will learn to:
•Determine your leadership style and the impact of that style on your team.
•Value human potential and build relationships of mutual trust and respect
.•Delegate responsibility, authority and accountability
.•Create stretch goals for yourself and your team members
.•Bring out the leadership potential in others.
•Give difficult feedback without creating resentment.
•Resolve conflicts quickly before they affect the whole group.
Primary Competencies: Communication, Interpersonal Skills
Related Competencies:Attitude, Teamwork, Leadership
This online course is based on the classic teachings from the book How to Win Friends and Influence People.
It will show you ways to achieve enlightened interpersonal effectiveness. You’ll gain a holistic perspective by looking at what triggers you, and how your attitude affects business communication outcomes.
For 100 years, Dale Carnegie’s powerful books and winning interactive courses and workshops have helped people reach new levels of professional and personal success.
This programme sets the standard for interpersonal effectiveness, with tenets that are as valid now as when the book was first written.