Positivity in professional settings is something that might traditionally be frowned upon, especially when it comes to describing leadership qualities, but here at Dale Carnegie we are firm believers in being positive in all circumstances to help improve us as individuals.
if you can learn to take a positive approach when managing a team you can build a rapport with them that encourages independent thought, a safe space of working, and high morale that leads to greater productivity, staff retention, and client satisfaction.
The first major step in this process is to build a foundation of positivity that remains at all times. By being a positive leader you can build an environment where everyone enjoys coming to work. Negativity breeds contempt between staff and management, so steer clear, and even where criticism is warranted, do so constructively and as positive as possible.
Create clear and open lines of communication with your staff members, ensuring they know that they can come to you with any issues, both personal and professional, and you will deal with them with dignity and discretion. By developing strong relationships early on you can create a stimulating and trusting environment.
Open out choices for tasks and projects to the floor, allowing discussion and decisions to be made as a group wherever possible. This helps to make everyone feel wanted and important within your team, although be careful to have the final say.
If you would like to improve your skills as a leader Dale Carnegie has a range of professional courses to help you.