Change doesn’t happen overnight so working together, Dale Carnegie and SMC UK developed a 10 day leadership programme delivered over a 12-month period, to embed change into the behaviours of the leadership team. This spaced learning environment enabled the participants to practice the strategiesand skills they developed, feedback and share experiences. The format not only grew individualconfidence but as a leadership team they began to work together as one unit, solving problems and removing departmental silos.
Over the past 5 years the courses have been rolled out internally, starting with the Senior Leadership Team, then to other senior managers, Heads of Department and supervisors. Engagement is now so high that there is a ‘waiting list’ of team members who have asked to attend for their own development.