Responsible for collaborating with clients and for training and updating trainers to ensure best practice, Susan joined the Dale Carnegie team in 1990.

Favourite Dale Carnegie Quote:

We all have possibilities we don’t know about. We can do things we don’t even dream we can do.

If you could have one superpower what would it be?

Creativity- seeing possibilities where other see obstacles.

What song gets you on the dance floor?

Whitney Houston – Wanna Dance with Somebody.

Favourite Book

Cider with Rosie or  To the Woman by Donna Ashworth.

Hidden Talent

Garden design, and horticulture and floristry.

Best piece of advice ever received:

Give what they want until they are ready hear what they need.