5 Phases of Critical Thinking
In a world that is transforming and evolving at a rapid pace, we are increasingly confronted with information overload, the danger of paralysis by analysis and a raft of urgent…
Staying Focused and Having Clarity During a Presentation
Giving a presentation in any circumstance can be extremely nerve-wracking. There is a need to improve your skills in this area whether you are preparing to give a presentation as…
Remaining Positive and Friendly in Customer Service Roles
In customer service roles it can be challenging to remain upbeat and confident on a consistent basis. All staff members in this world understand that there will be times that…
The Benefits of Our Performance Change Pathway
Dale Carnegie has over a century of success behind us, and that is why we know that our professional training courses work. Whether you are seeking help with personal improvement…
Make Heroes Out of Your Frontline Team
The guys working at the coalface of your company are the first port of call for your customers. They see, hear, and feel what your customers are saying about you…
10 Tips for Sales Prospecting
Build your network: Who do you know? Who do they know? The more people you know, the more people know you Ask for referrals: don’t just ask who do you…