Overcoming Imposter Syndrome
The irony! As I sat down to write this blog a crippling sense of panic and fear began to rapidly wash over me. Staring at a blank white page with…
Unleashing Team Talent: A Contemporary Approach for Today’s Leaders
Leadership Training for Results: Unleash Talent in Others is Dale Carnegie’s brand-new cutting-edge programme designed for experienced, established and senior managers. The programme was developed as a result of global…
Remaining Positive and Friendly in Customer Service Roles
In customer service roles it can be challenging to remain upbeat and confident on a consistent basis. All staff members in this world understand that there will be times that…
The Benefits of Our Performance Change Pathway
Dale Carnegie has over a century of success behind us, and that is why we know that our professional training courses work. Whether you are seeking help with personal improvement…
Make Heroes Out of Your Frontline Team
The guys working at the coalface of your company are the first port of call for your customers. They see, hear, and feel what your customers are saying about you…
How Business Leaders Can Positively Impact Wellbeing
It’s all over the news, social media and HR departments -businesses that champion wellbeing reap the rewards in terms of retention, revenue, employee engagement and productivity. In fact, our straw…
How to Make an Audience Listen
So what do you do when you can’t put that presentation off any longer? When you’ve managed to delay, procrastinate and excuse your way out of talking in front of…
5 Ways to Stand Out from the Competition
If there are other people who offer the same products or services that you do, how do you stand out? What do your customers get from you that they don’t…
Everyday I… 6 Habits of Successful People
Richard Branson believes that daily exercise is what makes him so productive at work, Oprah Winfrey writes 5 things she’s grateful for at the end of each day, and every…
5 Ways to Create Future Leaders
Since 2009 I have held a significant senior leadership position in my local community. It is a role I have worked on as a volunteer and, I was both honoured…